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The 12333 National Consultative Day

On the morning of January 30, the 12333 National Consultative Day was celebrated on the Zhongshan Square in Ningbo. Hosts of people came to the square for information for affairs in social security like old age and medical care.

Since policies of social security concern people's well being the people are more and more aware of social security which results in the increase of demands for social security. "The 12333 is the service hotline for human resources and social security services, with which people can have services in policy consultation, help for access to public services, information and complaints and so on," said Chen Chao, Director of the hotline center of Ningbo Municipal Bureau of Labor and Social Security. Since 2004, the center has received over 1.3 million calls for help. "Like the questions they ask today, 80% of the calls are about issues in the social insurances and the same is true with the medical care problems."

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