NingboLife and NingboExpat since 2004 - Some close action will make the patient more relaxed

Some close action will make the patient more relaxed

Details: Category: Ningbo News; Published: Wednesday, 27 June 2012 09:56

Source 2012-6-27 9:22:14 Southeast Business

Several British doctors are taught. Reporter Tan Chuan before photo
　　Good communication and interrogation techniques will make doctor-patient relationship more harmonious, increase their sense of trust between doctors and patients, yesterday, several physicians from the British Royal Institute of General Practitioners to more than 200 general practitioners in Ningbo about how clinical better patient communication. After listening to some general practitioners feel the benefit, but there are also many doctors showed little reaction, and that some way is not suitable for domestic medical environment.
　　Non-verbal communication to convey information more than the language
　　Carter doctor is a senior member of the general practitioner of the British Royal Society, Royal College of Physicians Society and the Higher Education Institute.
　　Dr. Carter opinion, some non-verbal communication to convey convey more information than the language. Communication between doctors and patients of 80% is through facial expressions, body language and other non-verbal communication, doctors want to put ourselves in, stand in the angle of the patients to understand their feelings. "
　　Carter doctor, for example, the furniture placed in the clinic, the doctor dressed, sitting, watching the way of the patient, check and touch the patient manner and timing of all these actions will give the patient to some kind of hint, indicating that the doctors treat them attitude.
　　In using communication skills, Carter holds that some doctors should not be sitting behind a desk to patient consultation, which would give the patient resulting in a superior sense of distance; generally more anxious patients, clinics, doctors can shake hands, touch each other shoulder and let them relax.
　　In addition, the "ah", "good" and "auxiliary language also allows the statement of the condition of the patient to relax, doctor-patient communication.
　　Some doctors believe that too many patients do not have time to communicate
　　Taught in Dr. Carter several times trying to interact with the community doctors, each time, the number of doctors of the audience raised their hands only a handful. Ningbo doctor why the instruction from the British experts showed little reaction to?
　　After the lesson, the reporter interviewed 78 doctors, they both said, good clinical communication is built in plenty of time on the basis of this point, the medical environment and is not allowed.
　　One from Yinzhou District community doctors in the UK, the doctor one morning consultation less than 20 patients, of course, have time to communicate with the patient slowly, but in the country, the number of patients doctors have to face the British several times, do not have time to communicate with the patient.
　　"Sometimes, you and a patient to say a few words behind the patient can not wait." The doctor said, to some extent, he felt that the doctors almost became a doctor machine.
　　Doctor, doctor-patient communication is smooth, is rooted in medical expenses who will bear the. In the UK, patients see a doctor basically free, relatively easy to trust between doctors and patients. In the country for medical treatment, their own pay, the patient will always doubt the legitimacy of the means of medical treatment, these problems are not resolved, some communication tips alone does not help.
　　Of course, there are some doctors feel that the concept of foreign doctors is indeed benefit. Ming House community a general practitioner, told reporters, but it is certainly a direction of development in the current of this communication or doctor somewhat appropriate, doctors give patients a kind of affinity, patients can trust doctors.
　　■ expert opinion
　　More than 80% of medical complaints due to poor communication
　　Subsequently, the reporter interviewed with a view of the community doctors Chen Fang, deputy director of Zhejiang Medical Health International Cooperation and Development.
　　Chen Fang believes that the point of view of the community physicians who have a certain sense, but he does not agree. Many doctors, but the lack of a correct understanding of clinical communication skills.
　　Doctor-patient relationship, poor communication is one of the reasons why doctors and patients. The doctors are really busy, but the use of a number of clinical communication skills, he believes, will improve the doctor-patient contradiction play a role.
　　Chen Fang, clinical communication skills in English is a required course for medical undergraduates, but this course opened in the country not a Medical, he also called for the School of Medicine in the curriculum of existing courses can be introduced in this regard.
　　City Health Bureau said in an interview said they found in the case of patient complaints or medical disputes received every year, almost more than 80% are caused because of poor communication, therefore, strengthen the doctor communication skills and skills training sometimes more important than technology.